The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Privacy Policy

• Zipheron.com is created by Zipheron Design Labs, LLC.  We know your privacy is important to you and we are fully committed to your privacy. This Privacy Policy covers our treatment of personally identifiable information. By using this site, you represent and warrant that you have read and understood, and agree to the terms of, this Privacy Policy.  If you do not understand or do not agree to be bound by this Privacy Policy, you must immediately leave this site.
  

  Zipheron will not under any circumstances sell or give any personal information collected through this web site to any other company or individual.

  E-mail list
  Zipheron will ask interested visitors to join an e-mail list in order for us to notify potential customers of updates to our product line.  This information will remain secure with Zipheron and will not be shared or sold.  Individuals on this list may contact us with requests that we delete their Personally Identifiable Information from our systems and we will attempt to promptly accommodate such requests. In any event, we may retain an archived copy of your records as required by law or for legitimate business purposes.

  Links to third party websites
  The Sites contains links to third party websites. We assume no responsibility for the information practices of those websites. We encourage visitors to review each website’s privacy policy before disclosing any personal information on that website.

  
  Information Collected Automatically:
  Our web host automatically receives and records information on our server logs from your browser including the time and date of access, the operation system and browser used for access, the IP address of the client, the page accessed
  Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. We uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally.

  
  We do not use cookies.
  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people.

  Phishing
  We do not and will not, at any time, request your Personally Identifiable Information or other information in a non-secure or unsolicited e-mail or telephone communication. Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is one of our priorities. For more information about phishing, visit the Federal Trade Commission at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf

  Security
  We use SSL encryption, firewalls and self-updating anti-virus software designed to protect your personal information from unauthorized access.

  Changes to the Privacy Policy
  This Privacy Policy may be updated from time to time as our company changes and grows. We will indicate any such changes at the bottom of our Purchase page by the Privacy Policy link. Accordingly, each time you visit our site you should check the “Last Updated” date of this Privacy Policy (located at the top), and review any changes since you last accessed the Site. Such changes are effective five (5) calendar days after the Last Updated date (the date they become effective is the “effective date”). Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier Privacy Policy.

  Questions
  We welcome inquiries or comments about our Privacy Policy and any queries or concerns about zipheron.com by email at info@zipheron.com.




• Return Policy

• In the event you are not satisfied with your purchase, this refund policy explains when we will give a refund.

  We will not be able to offer refunds on DVDs not in their original packaging including shrink wrap. Upon receiving the returned DVD in its original packaging, we can initiate a refund. The estimated time for us to process your request and submit the refund is one week. 

  The only circumstances in which we would accept a return without original packaging would be an issue occurring from a manufacturer defect with the product.

  When returning a DVD, we recommend it be sent via a trackable service such as parcel post with delivery confirmation or UPS and insure it for the customer’s protection as we cannot be responsible for lost or damaged parcels. We encourage customers to maintain a copy of any tracking numbers in your records in case you need to contact us.  The customer is responsible for the cost of return shipping.

  Refunds will be issued for the cost of the product alone; shipping and handling costs are not refundable.

  If we offer a free or discounted item with purchase of another item, and you do not send back that item with your return, the regular price of it will be deducted from your refund.

  If you would like to request a refund, exchange, or would like assistance with a product you have purchased from us, please contact us at info@zipheron.com

   

  last updated July 18, 2010